How we work
Every message sent to Aslan is read by a person on our Casablanca team — not a bot. Integration and technical questions are routed to the engineers who build the platform, while partnership and press enquiries go straight to the founding team. In every case you will receive a first reply within one business day, and usually much faster on WhatsApp.
To get a useful answer faster: for integration questions, include your use case, the building blocks you want to compose (payments, KYC, payouts) and any error message you are seeing — and have a look at our developer documentation first, as it already answers most technical questions. For partnership proposals, a short deck or one-pager is the quickest path to a substantive reply. For press enquiries, mention your outlet and your deadline.
Our Office
96 Boulevard Anfa, Casablanca, Morocco
Mon-Fri 9am-6pm
Our office sits at 96 Boulevard Anfa, in the heart of Casablanca's business district. We welcome visitors by appointment from Monday to Friday, 9:00 to 18:00 (GMT+1) — write to us first and we will arrange a slot.
Frequently Asked Questions
How can I contact support?
Via WhatsApp at +212 760 939 164 for a response in under 2 hours, or by email at hello@aslan.ma. Our team is available Mon-Fri, 9am-6pm.
Is Aslan available?
Aslan is currently in early access. Sign up for the waitlist to be among the first to benefit from the platform.
Where are your offices?
96 Boulevard Anfa, Casablanca, Morocco. Open Mon-Fri 9am-6pm, by appointment.
What payment methods do you support?
Card payments — Visa, Mastercard and American Express — online and in person, including NFC contactless, Apple Pay and Google Pay, plus bank transfers, QR code payments and WhatsApp/email payment links.
Is my data secure?
Yes. End-to-end encryption, hosted in Morocco, compliant with Bank Al-Maghrib regulations.
How does Aslan charge?
Each composition is priced individually: one tailored quote based on the building blocks and volumes of your project, with no hidden grid. Integration support is included in the discussion.